Privacy Policy

1. Introduction

Welcome to Livollo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Property search preferences and requirements
• Communication records with our support team
• Account credentials and profile information
• Payment and transaction information

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Match you with suitable properties and builders
• Send you updates, newsletters, and marketing communications
• Respond to your inquiries and provide customer support
• Process transactions and send transaction notifications
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information with:

• Verified Builders: When you express interest in their projects
• Service Providers: Third parties who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Restrict or object to certain processing of your information

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: