Terms of Service

Last updated: November 24, 2025

1. Acceptance of Terms

By accessing and using Livollo's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Livollo provides an online platform that connects homebuyers with verified real estate builders and projects. Our services include builder verification, trust score assessment, property listings, and related real estate information services.

3. User Obligations

As a user of our platform, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Use the platform only for lawful purposes
  • Not interfere with or disrupt the service
  • Not attempt to gain unauthorized access to any part of the service
  • Respect intellectual property rights

4. Trust Scores and Verification

Our trust scores are based on available information and our proprietary evaluation methodology. While we strive for accuracy, we do not guarantee the completeness or accuracy of all information. Users should conduct their own due diligence before making any real estate decisions.

5. Liability and Disclaimers

Livollo acts as an information platform and marketplace. We:

  • Are not responsible for the acts or omissions of builders or developers
  • Do not guarantee the completion or quality of any project
  • Are not liable for any losses arising from property transactions
  • Provide information "as is" without warranties of any kind
  • Recommend independent verification of all information

6. User Content

By submitting content (reviews, comments, etc.) to our platform, you grant Livollo a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content. You are solely responsible for the content you post and must ensure it does not violate any laws or third-party rights.

7. Intellectual Property

All content on the Livollo platform, including text, graphics, logos, and software, is the property of Livollo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8. Prohibited Activities

You may not:

  • Use the platform for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Transmit viruses or malicious code
  • Scrape or harvest data from the platform
  • Interfere with the proper functioning of the platform

9. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, with or without notice. You may also terminate your account at any time by contacting us.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

11. Limitation of Liability

To the maximum extent permitted by law, Livollo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

12. Indemnification

You agree to indemnify and hold harmless Livollo and its affiliates from any claims, losses, damages, liabilities, and expenses arising from your use of the service or violation of these terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes. Continued use of the service after changes constitutes acceptance of the new terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@livollo.com

Phone: +91 800-123-4567

Address: Livollo Technologies Pvt. Ltd., Bengaluru, India